How Do I Cancel My Autoship Subscription?

Before you decide to cancel, we are happy to help with any issues you may be having or updates you'd like to make! You can always reach us at hello@pupford.com or by clicking the contact link at the top of this page.

Here are the following steps to cancel your subscription within the Pupford website.

  • Go to pupford.com/my-account
  • Then sign in using the credentials you created when you first placed your order
  • Once signed in, click "Subscriptions" on the menu to view all subscriptions
  • Click "View" on the subscription you'd like to view, manage, or cancel
  • If you have any trouble at all, please email us at hello@pupford.com or click Contact at the top of this page to submit a form. We are happy to help!

We appreciate any and all feedback you may have. Would you be willing to fill out this quick 2 question survey? https://pupford.com/product-subscription-survey/

Thanks for being a Pupford customer!

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